Web application · Automation
Appointment Assistant
A WhatsApp appointment assistant for dental clinics, hair salons and beauty centers. When a customer sends a message, it answers frequently asked questions, offers available time slots, adds the appointment to the calendar and sends a reminder the day before. It collects deposits for longer services, reaches out to customers when a checkup or repeat visit is due, and keeps track of session packages. On the business side, the day's schedule, confirmations, questions handed over to the team and a monthly report are gathered in a single dashboard.
What's included
- Instant answers to common questions such as address, opening hours and services
- Offers open time slots and adds the appointment to the calendar
- Day-before reminders and confirmations
- Offers cancelled slots to customers on the waiting list
- Deposits for longer services: the customer pays by card and the appointment is confirmed
- Reaches out when a visit is due: checkups, repeat haircuts, annual vaccinations, the next session
- Session package tracking and a monthly report
- Hands over any message it does not understand to the team instead of guessing
- Dedicated versions for dental clinics, hair salons, beauty salons, veterinary clinics, physiotherapy, dietitians, psychologists and laser hair removal
- Type
- Web application · live demo
- Technology
- Next.js, TypeScript
- Screens
- Customer chat, business dashboard, mobile